Common Troubleshooting Issues

If you are seeing an error of any kind or can't access the platform normally, then email us at support@erosplatform.com or chat with us. Please insert images of the error, and the link the page is on that the error is occurring. For example:

Image of Error:

Page the Error Occurred: www.erosplatform.com/users/profile

To get the link, click in the URL bar to copy and paste the page link.


This way we can find the issue and help resolve it for you.

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